Customer Service

 

 

       

 

 

Design by Tailored Technology

March 2009

  

  

 

  • Complaints Handling

  • Customer Care

  • Customer Satisfaction Measurement

  • Developing and Managing Customer Relationships

  • Exceeding Customer Expectations

  • Handling Difficult Customers

  • Mystery Shopping

  • Setting and Measuring Service Standards

  • Telephone Skills

  • Wowing the Customer

 

t: 01924 283387        m: 07919 557722        e: info@mjmbs.co.uk

 

Methley House | 7 Ashwood Heights | Middlestown | Wakefield | West Yorkshire | WF4 4UD